OPEN NOW! Order by 1 PM for Same day Delivery
Same-day delivery available 7 days a week!

CUSTOMER SUPPORT

Have a question about your order or delivery? Contact our team and we’ll help as soon as possible.
Phone: +1 (213) 600-0921
Email: client@juliesflowers.net
Opening hours: Daily, 6:00 AM – 6:00 PM

LOCATIONS

Studio City: 12818 Ventura Blvd STE. 2 Studio City, CA 91604
Los Angeles: 770 S Grand Ave Los Angeles, CA 90017

Contact Us

Our team can help with online orders, same-day delivery availability, bouquet photos, card messages, delivery tracking, custom arrangements, and order updates.

    The fastest way to reach us

    Call (213) 600-0921. Both studios answer the same line, seven days a week from 6:00 AM to 6:00 PM. If your order is going out today, calling is always quicker than writing — after the 1:00 PM cutoff a phone call is sometimes the only way to still make the day.

    For anything that is not urgent, write to client@juliesflowers.net. We answer during opening hours, usually within a couple of hours.

    Come in and see the flowers

    Studio City — 12818 Ventura Blvd STE. 2, on the boulevard between Coldwater Canyon and Laurel Canyon. Metered parking on Ventura, free parking a block back on the side streets. Open in Google Maps

    Downtown Los Angeles — 770 S Grand Ave, a block from the Financial District towers and a short walk from the 7th Street and Pershing Square Metro stations. Structure parking within a block. Open in Google Maps

    Both are open daily, 6:00 AM to 6:00 PM. You can watch a bouquet being built while you wait. Directions and parking in detail.

    What to tell us when you order

    Most delivery problems come from a missing detail rather than a wrong address, so it helps to have these ready:

    • A phone number for the recipient. The single most useful thing on an order. Our courier calls rather than guessing.
    • A unit number and gate code for apartments and gated houses.
    • A guest name for a hotel — the front desk will not release it to a courier.
    • A floor and a reception contact for an office, and a building name or stage number for a studio lot.
    • A patient name and room or department for a hospital. Some units do not accept flowers at all, so call the ward first if you are unsure.
    • The card message, written exactly as you want it. We copy it by hand into a sealed envelope, at no extra cost.

    Timing something precisely

    Standard delivery gives you a date, chosen at checkout. If you need a narrower window — before a dinner reservation, at the end of a workday, timed to hospital visiting hours — call us and we will arrange it directly rather than leaving it to a window.

    For Valentine’s Day, Mother’s Day and graduation week, order three to four days ahead. Those weeks sell out and same-day slots close early.

    If something is wrong with an order

    Call (213) 600-0921 within 24 hours. We photograph every bouquet before it leaves the studio, so we can see what was sent and put it right — a replacement or a refund. Flowers are perishable and we do not take returns, which is exactly why we check and photograph each one first.

    Weddings, events and standing orders

    Our day-to-day work is same-day bouquets and deliveries, and that is what this site is built around. For a recurring office or restaurant order, call and we will set up a schedule and a price rather than having you re-order each week.

    Where to next

    Browse the whole catalogue · Delivery areas and prices · How delivery works · Frequently asked questions · Our two studios

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